South Norfolk Carers Limited

South Norfolk Carers Limited is a home care agency based in Norwich, in the Norfolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Norwich office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. It is part of Healthcare Homes, which has 8 branches in England. The agency has been registered since November 2013.

At its latest inspection, published January 2025, the CQC rated South Norfolk Carers Limited Inadequate, which means the CQC found the service performing badly and has taken enforcement action. Ratings can change after a new inspection, so read the CQC report before you decide.

South Norfolk Carers Limited has not published its rates and we are still collecting figures for Norfolk. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 175 registered home care agencies in Norfolk. Others working the same area include Bee Home Care Limited, The Home Team and NCC Swift Response. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.