First Choice Home Care (Norwich)

First Choice Home Care (Norwich) is a home care agency based in Norwich, in the Norfolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Based in Snetterton, Halesworth, and Norwich we are committed to serving our local communities with personalized care across Norfolk and Suffolk. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, 24-hour care, respite care, same-day start and hospital discharge. It is part of First Choice Home Care, which has 3 branches in England. The agency has been registered since April 2020.

At its latest inspection, published June 2025, the CQC rated First Choice Home Care (Norwich) Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

First Choice Home Care (Norwich) has not published its rates and has not yet told us what they are. Home care agencies in Norfolk with a rate on record typically charge about £29.66 an hour and £1,488 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers. Details like these come from the agency's own website and change, so confirm them when you call.

There are 175 registered home care agencies in Norfolk. Others working the same area include Mimarcare Ltd, Floating Support City and TCOU at Home Ltd, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.