TCOU at Home Ltd
Norwich, NR7 · Covers this postcode
CQC: Not yet rated
Rates not published
Area typical £29.66 an hour
Or your own carer through PrimeCarers: £18 to £25 an hour
CQC: Not yet rated
Black Swan Homecare Limited
Office: 10 Meridian Way, Meridian Business Park, Norfolk, Norwich, NR7 0TA
Black Swan has luxury care homes based across East Anglia including Norfolk, Suffolk, Cambridgeshire, Essex and Lincolnshire. We offer Home Care in the Norwich area.
Home care agency · Black Swan Homecare
- Hourly rate
- £12
- an hour, published by the agency, September 2026
- Live-in care
- from £1,000
- a week, September 2026
- CQC rating
- Not yet rated
- Family reviews
- None yet
- be the first
Compare with a carer you choose through PrimeCarers
Black Swan Homecare Limited's stated rate
£12an hour
About £168 a week for two one-hour visits a day
Live-in care £1,000 a week
A self-employed carer you choose£18 to £25an hour
Typically £20, about £280 a week for the same visits
A similar price, with the same carer every time and you choosing who it is.
Live-in care near Norfolk typically £1,050 a week.
See carers near Norwich
13 live-in carers on PrimeCarers within about an hour of Norfolk
PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.
About Black Swan Homecare Limited
Black Swan Homecare Limited is a home care agency based in Norwich, in the Norfolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Black Swan has luxury care homes based across East Anglia including Norfolk, Suffolk, Cambridgeshire, Essex and Lincolnshire. We offer Home Care in the Norwich area. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. Its website lists hourly visits, live-in care and respite care. It is run by Black Swan Homecare. The agency has been registered since August 2025.
Black Swan Homecare Limited has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.
Black Swan Homecare Limited charges £12 an hour for hourly visits, a figure published on the agency's own website in September 2026. Two visits a day of an hour each comes to about £168 a week. Live-in care is from £1,000 a week. That is about 60% below the typical hourly rate in Norfolk of £29.66.
On how it works, the agency says: employs its carers, 24/7 on-call, happy with pets, takes council-funded clients and takes nhs continuing healthcare. Details like these come from the agency's own website and change, so confirm them when you call.
There are 175 registered home care agencies in Norfolk. Others working the same area include TCOU at Home Ltd, First Choice Home Care (Norwich) and Personal Assistant Services North, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.
Care offered
- Hourly visits
- Live-in care
- Respite care
Experience with
- Dementia
- Learning disability
- Physical disability
How they work
- Employs its carers
- 24/7 on-call
- Happy with pets
Money
- Takes council-funded clients
- Takes NHS Continuing Healthcare
Read from the agency’s own website. Details change; check when you call.
Registered with the CQC for
- Older people
- Dementia
- Younger adults
- Physical disabilities
Postcode districts covered
CB11, CB24, CB25, CB4, CB6, CB7, CB9, CM0, CM1, CM13, CM14, CM2, CM3, CM6, CM7, CM77, CM8, CM9, CO1, CO10, CO12, CO13, CO14, CO15, CO16, CO2, CO3, CO4, CO5, CO6, CO7, CO9, DN21, EN9, IP1, IP11, IP12, IP13, IP14, IP2, IP21, IP22, IP24, IP25, IP28, IP3, IP31, IP33, IP4, IP6, IP7, LN1, LN11, LN12, LN13, LN2, LN3, LN4, LN5, LN6, LN8, LN9, NG31, NG34, NR10, NR11, NR12, NR13, NR14, NR15, NR17, NR19, NR2, NR20, NR21, NR26, NR27, NR28, NR29, NR3, NR30, NR31, NR32, NR33, NR34, NR35, NR4, NR5, NR6, NR7, NR8, NR9, PE10, PE11, PE12, PE13, PE15, PE19, PE21, PE23, PE25, PE28, PE29, PE30, PE31, PE36, PE37, PE38, PE6, PE7, PE9, SG8, SS11, SS14, SS15, SS16, SS4, SS6, SS7, SS8
Read from the agency's website; ring to check yours.
Registration
- Provider
- Black Swan Homecare Limited
- Registered with CQC
- August 2025
- Latest CQC rating
- Not yet rated
- Council area
- Norfolk
- Office town
- Norwich
Rates
Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.
| Type of care | Rate | Where this came from |
|---|---|---|
| Hourly visits | £12 an hour as of September 2026 From the agency's website “From 1st April 2024, all Black Swan staff will be paid at least the Real Living Wage of £12.00 per hour” View on Black Swan Homecare Limited’s website | From the agency's website “From 1st April 2024, all Black Swan staff will be paid at least the Real Living Wage of £12.00 per hour” View on Black Swan Homecare Limited’s website |
| Live-in care | from £1,000 a week as of September 2026 From the agency's website “Private fees in our elderly care homes usually start from around £1,000 per week in a single en-suite bedroom” View on Black Swan Homecare Limited’s website | From the agency's website “Private fees in our elderly care homes usually start from around £1,000 per week in a single en-suite bedroom” View on Black Swan Homecare Limited’s website |
For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Norfolk is typically £1,050 a week.
Reviews
No reviews yet. If you know this agency, yours would be the first and would help other families.
Common questions about Black Swan Homecare Limited
How much does Black Swan Homecare Limited charge an hour?
Black Swan Homecare Limited charges £12 an hour for hourly visits (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.
Does Black Swan Homecare Limited offer live-in care?
Yes. Black Swan Homecare Limited charges from £1,000 a week for live-in care (as of September 2026).
What is the CQC rating for Black Swan Homecare Limited?
Black Swan Homecare Limited has not yet been rated by the CQC. New agencies are usually inspected within their first year or so.
Which areas does Black Swan Homecare Limited cover?
Black Swan Homecare Limited Black Swan has luxury care homes based across East Anglia including Norfolk, Suffolk, Cambridgeshire, Essex and Lincolnshire. We offer Home Care in the Norwich area. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.
Does Black Swan Homecare Limited care for people with dementia?
Yes. Black Swan Homecare Limited is registered with the CQC to care for people living with dementia.
Other agencies covering Norwich
No reviews yet
Another optionChoose your own carer in Norwich
Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.
13 live-in carers on PrimeCarers within about an hour of Norfolk
Hourly visits
£18 to £25an hour
Live-in typically £1,050 a week
First Choice Home Care (Norwich)
Norwich, NR1 · Covers this postcode
CQC: Requires improvement
Rates not published
Area typical £29.66 an hour
Or your own carer through PrimeCarers: £18 to £25 an hour
Personal Assistant Services North
Norwich, NR7 · Covers this postcode
CQC: Good
DementiaIndependence Matters
Rates not published
Area typical £29.66 an hour
Or your own carer through PrimeCarers: £18 to £25 an hour