TCOU at Home Ltd

TCOU at Home Ltd is a home care agency based in Norwich, in the Norfolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It We currently offer our services in the Maldon area, close to our care home Hailey House. This controlled growth allows us to ensure that all care provided is of the top quality. We can also offer services into the Chelmsford area (CM1-CM3) upon request. We currently offer domiciliary care to ... clients in Norfolk. Most of these clients sit in NR1-NR9 postcodes but we can accommodate wider care. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. Its website lists hourly visits, respite care, end of life care and companionship without personal care. It is part of TCOU at Home, which has 3 branches in England. The agency has been registered since September 2022.

TCOU at Home Ltd has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

TCOU at Home Ltd has not published its rates and has not yet told us what they are. Home care agencies in Norfolk with a rate on record typically charge about £29.66 an hour and £1,488 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: carers drive. Details like these come from the agency's own website and change, so confirm them when you call.

There are 175 registered home care agencies in Norfolk. Others working the same area include Black Swan Homecare Limited, First Choice Home Care (Norwich) and Personal Assistant Services North, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.