Alternative Care Services Limited

Alternative Care Services Limited is a home care agency based in London, in the Tower Hamlets council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Head Office Alternative Care Services Oxford House Derbyshire St Bethnal Green London E2 6HG. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, same-day start and companionship without personal care. It is run by Alternative Care Services. The agency has been registered since September 2017.

At its latest inspection, published June 2019, the CQC rated Alternative Care Services Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Alternative Care Services Limited has not published its rates and has not yet told us what they are. Home care agencies in Tower Hamlets with a rate on record typically charge about £25 an hour and £1,613 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 60 minute visits, employs its carers, 24/7 on-call, male or female carer on request, 5 years operating and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 69 registered home care agencies in Tower Hamlets. Others working the same area include City and County Healthcare Group Tower Hamlets, Tower Hamlets Reablement Service and City Care Agency, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.