City and County Healthcare Group Tower Hamlets

City and County Healthcare Group Tower Hamlets is a home care agency based in London, in the Tower Hamlets council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its London office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of City and County Healthcare Group, which has 158 branches in England. The agency has been registered since January 2021.

At its latest inspection, published January 2022, the CQC rated City and County Healthcare Group Tower Hamlets Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

City and County Healthcare Group Tower Hamlets has not published its rates and we are still collecting figures for Tower Hamlets. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 69 registered home care agencies in Tower Hamlets. Others working the same area include London Care (East London), Alternative Care Services Limited and Positive Care Link. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.