Utopia Care Limited

Utopia Care Limited is a home care agency based in Thetford, in the Norfolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Thetford office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a learning disability or autism. It is part of Utopia Care, which has 2 branches in England. The agency has been registered since December 2022.

At its latest inspection, published June 2026, the CQC rated Utopia Care Limited Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Utopia Care Limited has not published its rates and we are still collecting figures for Norfolk. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 175 registered home care agencies in Norfolk. Others working the same area include Norfolk Domiciliary Care Agency, South Norfolk and Suffolk Domiciliary Care Agency and Premier Homecare. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.