PentaCare (West Suffolk)

PentaCare (West Suffolk) is a home care agency based in Bury St Edmunds, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Areas Covered West Kent, West Suffolk, Bromley and Orpington, West Sussex and their respective towns listed. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, end of life care and companionship without personal care. It is part of Pentacare Services, which has 4 branches in England. The agency has been registered since March 2023.

At its latest inspection, published May 2026, the CQC rated PentaCare (West Suffolk) Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

PentaCare (West Suffolk) charges £1,450 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is £1,450 a week.

On how it works, the agency says: 30 minute visits, 24/7 on-call, free assessment, male or female carer on request, takes council-funded clients and takes nhs continuing healthcare. Details like these come from the agency's own website and change, so confirm them when you call.

There are 198 registered home care agencies in Suffolk. Others working the same area include FitzRoy Supported Living Suffolk, Main Office and Home Instead Bury St Edmunds, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.