UE

UE is a home care agency based in London, in the Tower Hamlets council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its London office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of Unite Care, which has 2 branches in England. The agency has been registered since May 2023.

UE has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

UE has not published its rates and we are still collecting figures for Tower Hamlets. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 69 registered home care agencies in Tower Hamlets. Others working the same area include City Care Agency, Maya Care (SRH) Ltd and Stifford Centre Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.