Swallowtail Place

Swallowtail Place is a home care agency based in Norwich, in the Norfolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Norwich office, which is our estimate rather than something the agency has told us. It is registered to care for older people and younger adults. It is run by Norse Care (Services). The agency has been registered since November 2022.

At its latest inspection, published February 2026, the CQC rated Swallowtail Place Inadequate, which means the CQC found the service performing badly and has taken enforcement action. Ratings can change after a new inspection, so read the CQC report before you decide.

Swallowtail Place has not published its rates and has not yet told us what they are. Home care agencies in Norfolk with a rate on record typically charge about £29.66 an hour and £1,488 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 175 registered home care agencies in Norfolk. Others working the same area include Black Swan Homecare Limited, Semy Care Ltd and NR Care Head Office, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.