Dimensions Norfolk Domiciliary Care Office
Norwich, NR13 · about 5 miles away, likely covers you
CQC: Outstanding
Rates not published
CQC: Inadequate
Swallowtail Place
Office: Bridewell Lane, Acle, Norwich, NR13 3FU
Most likely works within about 6 miles of its Norwich office, which is our estimate rather than something the agency has told us.
Home care agency · Norse Care (Services)
- Hourly rate
- Not published
- Live-in care
- –
- CQC rating
- Inadequate
- February 2026
- Family reviews
- None yet
- be the first
About Swallowtail Place
Swallowtail Place is a home care agency based in Norwich, in the Norfolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Norwich office, which is our estimate rather than something the agency has told us. It is registered to care for older people and younger adults. It is run by Norse Care (Services). The agency has been registered since November 2022.
At its latest inspection, published February 2026, the CQC rated Swallowtail Place Inadequate, which means the CQC found the service performing badly and has taken enforcement action. Ratings can change after a new inspection, so read the CQC report before you decide.
Swallowtail Place has not published its rates and we are still collecting figures for Norfolk. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.
There are 175 registered home care agencies in Norfolk. Others working the same area include Dimensions Norfolk Domiciliary Care Office. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.
Registered with the CQC for
- Older people
- Younger adults
Registration
- Provider
- Norse Care (Services) Limited
- Brand
- Norse Care (Services) Limited
- Registered with CQC
- November 2022
- Latest CQC rating
- Inadequate (February 2026)
- Council area
- Norfolk
- Office town
- Norwich
Rates
Swallowtail Place has not published its rates and has not yet told us what they are.
Reviews
No reviews yet. If you know this agency, yours would be the first and would help other families.
Common questions about Swallowtail Place
How much does Swallowtail Place charge an hour?
Swallowtail Place has not published its rates. Across England home care agencies usually charge £26 to £36 an hour. Ask the agency for a written price list.
Does Swallowtail Place offer live-in care?
Swallowtail Place does not list live-in care on its website as far as we can see. If you need live-in care, filter the Norfolk listing for agencies that offer it.
What is the CQC rating for Swallowtail Place?
The Care Quality Commission rated Swallowtail Place Inadequate in February 2026. The full inspection report is on the CQC website.
Which areas does Swallowtail Place cover?
Swallowtail Place most likely works within about 6 miles of its Norwich office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.
Does Swallowtail Place care for people with dementia?
Swallowtail Place is not registered with the CQC for dementia care. If that is needed, filter the Norfolk listing for agencies that are.
Other agencies covering Norwich
No reviews yet