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CQC: Good

NR Care Head Office

Office: 18A Bidwell Road, Rackheath Industrial Estate, Rackheath, Norwich, NR13 6PT

We support adults with basic and more complex needs throughout Norfolk.

Home care agency · NR Care

Photo from NR Care Head Office
From the agency's website
Hourly rate
£27.96
an hour, reported by the agency, September 2026
Live-in care
£1,200 to £1,400
a week, September 2026
CQC rating
Good
May 2021
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

NR Care Head Office's reported rate
£27.96an hour

About £391 a week for two one-hour visits a day

Live-in care £1,200 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £111 a week less, £5,795 over a year

Live-in care near Norfolk typically £1,050 a week.

See carers near Norwich
13 live-in carers on PrimeCarers within about an hour of Norfolk

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About NR Care Head Office

NR Care Head Office is a home care agency based in Norwich, in the Norfolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It We support adults with basic and more complex needs throughout Norfolk. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, waking nights and 24-hour care. It is run by NR Care. The agency has been registered since May 2015.

At its latest inspection, published May 2021, the CQC rated NR Care Head Office Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

NR Care Head Office has told us it charges £27.96 an hour for hourly visits, a figure reported to us by the agency, so treat it as a guide rather than a quote, in September 2026. Two visits a day of an hour each comes to about £391 a week. Live-in care is £1,200 to £1,400 a week. That is about 6% below the typical hourly rate in Norfolk of £29.66.

On how it works, the agency says: employs its carers. Details like these come from the agency's own website and change, so confirm them when you call.

There are 175 registered home care agencies in Norfolk. Others working the same area include Personal Assistant Services North, TCOU at Home Ltd and Semy Care Ltd, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • Waking nights
  • 24-hour care

How they work

  • Employs its carers

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities
  • Sensory impairment

Postcode districts covered

IP20, IP21, IP22, IP24, IP25, IP26, NR1, NR10, NR11, NR12, NR13, NR14, NR15, NR16, NR17, NR18, NR19, NR2, NR20, NR21, NR23, NR24, NR25, NR26, NR27, NR28, NR29, NR3, NR30, NR31, NR35, NR4, NR5, NR6, NR7, NR8, NR9, PE14, PE30, PE31, PE32, PE33, PE34, PE36, PE37, PE38

Read from the agency's website; ring to check yours.

Registration

Provider
NR Care Ltd
Registered with CQC
May 2015
Latest CQC rating
Good (May 2021)
Council area
Norfolk
Office town
Norwich
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Hourly visits
£27.96 an hour
as of September 2026
Reported by the agency
“our hourly rate is £27.96”
Live-in care
£1,200 to £1,400 a week
as of September 2026
Reported by the agency
“live in care ... ranges from £1,200 to £1,400 per week”

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Norfolk is typically £1,050 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about NR Care Head Office

How much does NR Care Head Office charge an hour?

NR Care Head Office charges £27.96 an hour for hourly visits (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does NR Care Head Office offer live-in care?

Yes. NR Care Head Office charges £1,200 to £1,400 a week for live-in care (as of September 2026).

What is the CQC rating for NR Care Head Office?

The Care Quality Commission rated NR Care Head Office Good in May 2021. The full inspection report is on the CQC website.

Which areas does NR Care Head Office cover?

NR Care Head Office We support adults with basic and more complex needs throughout Norfolk. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does NR Care Head Office care for people with dementia?

Yes. NR Care Head Office is registered with the CQC to care for people living with dementia.

Other agencies covering Norwich

PrimeCarersAnother option

Choose your own carer in Norwich

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

13 live-in carers on PrimeCarers within about an hour of Norfolk
Hourly visits
£18 to £25an hour
Live-in typically £1,050 a week
TCOU at Home Ltd, Norwich

TCOU at Home Ltd

Norwich, NR7 · Covers this postcode
CQC: Not yet rated
DementiaEnd of lifeTCOU at Home
Rates not published
Area typical £29.66 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

Semy Care Ltd

Norwich, NR12 · Covers this postcode
CQC: Good
DementiaNightsEnd of lifeSemy Care
Rates not published
Area typical £29.66 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour