Supporting Independence

Supporting Independence is a home care agency based in London, in the Tower Hamlets council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its London office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a learning disability or autism. It is run by Supporting Care North East Branch. The agency has been registered since July 2020.

At its latest inspection, published October 2021, the CQC rated Supporting Independence Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Supporting Independence has not published its rates and we are still collecting figures for Tower Hamlets. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 69 registered home care agencies in Tower Hamlets. Others working the same area include Osmani Trust, Three Sisters Care Ltd and EASTCAREUK LTD. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.