South Norfolk and Suffolk Domiciliary Care Agency

South Norfolk and Suffolk Domiciliary Care Agency is a home care agency based in Thetford, in the Norfolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Thetford office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults and people with a learning disability or autism. It is part of Royal Mencap Society, which has 36 branches in England. The agency has been registered since January 2016.

At its latest inspection, published October 2017, the CQC rated South Norfolk and Suffolk Domiciliary Care Agency Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

South Norfolk and Suffolk Domiciliary Care Agency has not published its rates and we are still collecting figures for Norfolk. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 175 registered home care agencies in Norfolk. Others working the same area include Norfolk Domiciliary Care Agency, Utopia Care Limited and Premier Homecare. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.