Pharos Black Country

Pharos Black Country is a home care agency based in Birmingham, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Birmingham office, which is our estimate rather than something the agency has told us. It is registered to care for younger adults, people with a learning disability or autism and people with mental health needs. It is part of City and County Healthcare Group, which has 158 branches in England. The agency has been registered since January 2013.

At its latest inspection, published September 2024, the CQC rated Pharos Black Country Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Pharos Black Country has not published its rates and has not yet told us what they are. Home care agencies in Birmingham with a rate on record typically charge about £24.05 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 292 registered home care agencies in Birmingham. Others working the same area include Guardian Supported Living Ltd, Sentricare Birmingham and Krystal Care Services. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.