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CQC: Requires improvement

Sentricare Birmingham

Office: Bartlett House, First Floor, 1075 Warwick Road, Acocks Green, Birmingham, B27 6QT

We offer wide-ranging and multicultural health care and support services for people in West Midlands and the surrounding areas.

Home care agency · Sentricare

Hourly rate
Not published
area typical £24.05
Live-in care
Offered
price not published
CQC rating
Requires improvement
April 2026
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in Birmingham
£24.05an hour

About £337 a week for two one-hour visits a day

Live-in care £1,675 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £57 a week less, £2,948 over a year

Live-in care near Birmingham typically £1,040 a week.

See carers near Birmingham
100+ live-in carers on PrimeCarers within about an hour of Birmingham

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Sentricare Birmingham

Sentricare Birmingham is a home care agency based in Birmingham, registered with the Care Quality Commission to provide personal care to people in their own homes. It We offer wide-ranging and multicultural health care and support services for people in West Midlands and the surrounding areas. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care and younger adults. It is part of Sentricare, which has 2 branches in England. The agency has been registered since September 2020.

At its latest inspection, published April 2026, the CQC rated Sentricare Birmingham Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Sentricare Birmingham has not published its rates and has not yet told us what they are. Home care agencies in Birmingham with a rate on record typically charge about £24.05 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers and free assessment. Details like these come from the agency's own website and change, so confirm them when you call.

There are 292 registered home care agencies in Birmingham. Others working the same area include Guardian Supported Living Ltd, Krystal Care Services and Nationwide Care Services Limited (Birmingham and Solihull). A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • Younger adults

Experience with

  • Learning disability
  • Mental health

How they work

  • Employs its carers
  • Free assessment

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities
  • Sensory impairment

Postcode districts covered

B11, B12, B13, B14, B15, B16, B17, B18, B19, B20, B21, B23, B24, B25, B26, B27, B28, B29, B30, B31, B32, B33, B34, B35, B36, B37, B38, B42, B43, B44, B45, B46, B47, B48, B5, B6, B66, B67, B68, B72, B73, B74, B75, B76, B8, B9, B91, WS1, WS10, WS2, WS3, WS4, WS5, WS6, WS8, WS9, WV12, WV13

Read from the agency's website; ring to check yours.

Registration

Registered with CQC
September 2020
Latest CQC rating
Requires improvement (April 2026)
Council area
Birmingham
Office town
Birmingham
Read the full CQC inspection report

Rates

Sentricare Birmingham has not published its rates and has not yet told us what they are. Home care agencies in Birmingham typically charge about £24.05 an hour and £1,675 a week for live-in care. Carers on PrimeCarers show their rate on their profile: £18 to £25 an hour for visits.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Sentricare Birmingham

How much does Sentricare Birmingham charge an hour?

Sentricare Birmingham has not published its rates. Home care agencies in Birmingham typically charge about £24.05 an hour and £1,675 a week for live-in care. Ask the agency for a written price list.

Does Sentricare Birmingham offer live-in care?

Yes, Sentricare Birmingham lists live-in care among its services, but has not published a weekly price. Agencies in England usually charge £1,200 to £1,750 a week.

What is the CQC rating for Sentricare Birmingham?

The Care Quality Commission rated Sentricare Birmingham Requires improvement in April 2026. The full inspection report is on the CQC website.

Which areas does Sentricare Birmingham cover?

Sentricare Birmingham We offer wide-ranging and multicultural health care and support services for people in West Midlands and the surrounding areas. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Sentricare Birmingham care for people with dementia?

Yes. Sentricare Birmingham is registered with the CQC to care for people living with dementia.

Other agencies covering Birmingham

PrimeCarersAnother option

Choose your own carer in Birmingham

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

100+ live-in carers on PrimeCarers within about an hour of Birmingham
Hourly visits
£18 to £25an hour
Live-in typically £1,040 a week

Krystal Care Services

Birmingham, B27 · Covers this postcode
CQC: Not yet rated
Live-inDementiaKrystal Care Services
Rates not published
Area typical £24.05 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 2 Sentricare branches