Krystal Care Services

Krystal Care Services is a home care agency based in Birmingham, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Birmingham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. The agency has been registered since June 2023.

Krystal Care Services has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Krystal Care Services has not published its rates and we are still collecting figures for Birmingham. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 292 registered home care agencies in Birmingham. Others working the same area include Guardian Supported Living Ltd, Jireh Homecare and Biliv Care Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.