Krystal Care Services

Krystal Care Services is a home care agency based in Birmingham, registered with the Care Quality Commission to provide personal care to people in their own homes. It Hourly Care support is a service where our caregivers provide assistance and companionship on an hourly basis in Birmingham. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. Its website lists hourly visits, live-in care, 24-hour care and companionship without personal care. The agency has been registered since June 2023.

Krystal Care Services has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Krystal Care Services has not published its rates and has not yet told us what they are. Home care agencies in Birmingham with a rate on record typically charge about £24.05 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 24/7 on-call. Details like these come from the agency's own website and change, so confirm them when you call.

There are 292 registered home care agencies in Birmingham. Others working the same area include Guardian Supported Living Ltd, Sentricare Birmingham and Divine Intervention Home Care Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.