Penhellis Community Care Ltd (Roche)

Penhellis Community Care Ltd (Roche) is a home care agency based in St Austell, in the Cornwall council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its St Austell office, which is our estimate rather than something the agency has told us. It is registered to care for people living with dementia, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is part of Penhellis Community Care, which has 2 branches in England. The agency has been registered since July 2017.

At its latest inspection, published October 2018, the CQC rated Penhellis Community Care Ltd (Roche) Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Penhellis Community Care Ltd (Roche) has not published its rates and we are still collecting figures for Cornwall. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 111 registered home care agencies in Cornwall. Others working the same area include Helping Hands Truro, Home Not Hospital Southwest and Ourway Care Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.