Forget-Me-Not-Homecare Services

Forget-Me-Not-Homecare Services is a home care agency based in St Austell, in the Cornwall council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its St Austell office, which is our estimate rather than something the agency has told us. It is registered to care for older people and people with a physical disability. It is run by Mrs Jeanette Cook. The agency has been registered since April 2016.

At its latest inspection, published January 2019, the CQC rated Forget-Me-Not-Homecare Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Forget-Me-Not-Homecare Services has not published its rates and we are still collecting figures for Cornwall. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 111 registered home care agencies in Cornwall. Others working the same area include Karrek Community, Accomplish Group Lifestyles (South West) LImited and Alexandras Community Care St Austell. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.