In Caring Hands

In Caring Hands is a home care agency based in St Austell, in the Cornwall council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Cornwall and Somerset are mentioned as service areas, with offices in St Austell (Cornwall) and Wells (Somerset). It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, 24-hour care and respite care. The agency has been registered since January 2016.

At its latest inspection, published January 2020, the CQC rated In Caring Hands Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

In Caring Hands has not published its rates and has not yet told us what they are. Home care agencies in Cornwall with a rate on record typically charge about £31 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, 9 years operating, weekends cost more and bank holidays cost more. Details like these come from the agency's own website and change, so confirm them when you call.

There are 111 registered home care agencies in Cornwall. Others working the same area include Taylors of Grampound, Averlea Domiciliary Care and Forget-Me-Not-Homecare Services, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.