Norwich Road

Norwich Road is a home care agency based in Ipswich, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Ipswich office, which is our estimate rather than something the agency has told us. It is registered to care for younger adults and people with a learning disability or autism. It is part of Consensus Community Support, which has 5 branches in England. The agency has been registered since February 2022.

At its latest inspection, published May 2018, the CQC rated Norwich Road Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Norwich Road has not published its rates and we are still collecting figures for Suffolk. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 198 registered home care agencies in Suffolk. Others working the same area include United Response Ipswich DCA, Fuchsia Homecare Ltd and Consensus Community Support Limited- Redan Street. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.