Orwell East

Orwell East is a home care agency based in Ipswich, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It The majority of Orwell’s housing is located in the Ipswich and Lowestoft town areas; however, in recent years Orwell has evolved and has properties in all districts within Suffolk, South Norfolk, North Essex and Cambridgeshire. It is registered to care for people with a learning disability or autism. It is part of Orwell Housing Association, which has 16 branches in England. The agency has been registered since June 2011.

At its latest inspection, published January 2018, the CQC rated Orwell East Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Orwell East has not published its rates and has not yet told us what they are. Home care agencies in Suffolk with a rate on record typically charge about £30 an hour and £1,475 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 61 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 198 registered home care agencies in Suffolk. Others working the same area include Hearts of Care Agency, Emily Bray House and Safe and Sound Homecare Limited, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.