Norfolk and Suffolk Healthcare Limited

Norfolk and Suffolk Healthcare Limited is a home care agency based in Ipswich, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Ipswich office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is run by Norfolk and Suffolk Healthcare. The agency has been registered since February 2022.

Norfolk and Suffolk Healthcare Limited has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Norfolk and Suffolk Healthcare Limited has not published its rates and we are still collecting figures for Suffolk. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 198 registered home care agencies in Suffolk. Others working the same area include Proficient Community Care Services, TrueArk Healthcare and Prestige Nursing Ipswich. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.