NCC First Support - Southern

NCC First Support - Southern is a home care agency based in Dereham, in the Norfolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Dereham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults and people with a physical disability. It is part of Norfolk County Council, which has 8 branches in England. The agency has been registered since April 2011.

At its latest inspection, published July 2019, the CQC rated NCC First Support - Southern Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

NCC First Support - Southern has not published its rates and we are still collecting figures for Norfolk. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 175 registered home care agencies in Norfolk. Others working the same area include I Care Service, Ambition Community Healthcare and Carewatch - Norfolk. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.