Voyage (DCA) Norfolk

Voyage (DCA) Norfolk is a home care agency based in Dereham, in the Norfolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Voyage (DCA) Complex Community Care Norfolk Office 7 Harbour Hub, Waveney Road, LOWESTOFT, NR32 1BN. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Voyage, which has 37 branches in England. The agency has been registered since March 2012.

At its latest inspection, published February 2020, the CQC rated Voyage (DCA) Norfolk Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Voyage (DCA) Norfolk has not published its rates and has not yet told us what they are. Home care agencies in Norfolk with a rate on record typically charge about £29.66 an hour and £1,488 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, 24/7 on-call, care within 7 days, free assessment, 35 years operating and takes council-funded clients. Details like these come from the agency's own website and change, so confirm them when you call.

There are 175 registered home care agencies in Norfolk. Others working the same area include Caring Together, Personal Assistant Service South and Zera Healthcare Ltd, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.