Caring Together

Caring Together is a home care agency based in Swaffham, in the Norfolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Swaffham office, which is our estimate rather than something the agency has told us. It is registered to care for people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Crossroads Together from Carers Trust 4all, which has 28 branches in England. The agency has been registered since April 2016.

At its latest inspection, published June 2017, the CQC rated Caring Together Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Caring Together has not published its rates and we are still collecting figures for Norfolk. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 175 registered home care agencies in Norfolk. Others working the same area include Hales Group Ltd Swaffham, Enable Healthcare Solutions Ltd and Phoenix Homecare (Norfolk) Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.