Milestones Supported Living Service

Milestones Supported Living Service is a home care agency based in Bristol, in the South Gloucestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Bristol office, which is our estimate rather than something the agency has told us. It is registered to care for people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Milestones Trust, which has 2 branches in England. The agency has been registered since November 2010.

At its latest inspection, published December 2018, the CQC rated Milestones Supported Living Service Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Milestones Supported Living Service has not published its rates and has not yet told us what they are. Home care agencies in South Gloucestershire with a rate on record typically charge about £28 an hour and £1,613 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers and 40 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 78 registered home care agencies in South Gloucestershire. Others working the same area include New Key Bristol, Alimo Care Ltd and Hazelcare Head Office, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.