Milestones Supported Living Service

Milestones Supported Living Service is a home care agency based in Bristol, in the South Gloucestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Bristol office, which is our estimate rather than something the agency has told us. It is registered to care for people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Milestones Trust, which has 2 branches in England. The agency has been registered since November 2010.

At its latest inspection, published December 2018, the CQC rated Milestones Supported Living Service Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Milestones Supported Living Service has not published its rates and we are still collecting figures for South Gloucestershire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 78 registered home care agencies in South Gloucestershire. Others working the same area include Aspire Care (SW) Bristol, Cherish Able Care Ltd and Right at Home (Bristol East). A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.