New Key Bristol

New Key Bristol is a home care agency based in Bristol, in the South Gloucestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Bristol office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is part of KPW Newkey, which has 2 branches in England. The agency has been registered since June 2023.

At its latest inspection, published March 2020, the CQC rated New Key Bristol Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

New Key Bristol has not published its rates and we are still collecting figures for South Gloucestershire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 78 registered home care agencies in South Gloucestershire. Others working the same area include Carepride Limited, Hometree Care and Quality First and Foremost Care Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.