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CQC: Requires improvement

Hazelcare Head Office

Office: 317 Two Mile Hill Road, Bristol, BS15 1AP

We Cover the following areas Our Areas Regulated by Care Quality Commission England Bristol - North Somerset Somerset - Bath and North East Somerset - Wiltshire - South Gloucestshire - Hounslow - Hertfordshire Regulated by Care Inspectorate in Scotland Scotland Glasgow - Edinburgh Regulated by Care Inspectorate Wales Wales Cardiff - Newport.

Home care agency · Hazelcare

Hourly rate
Not published
area typical £25
Live-in care
Offered
price not published
CQC rating
Requires improvement
September 2026
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in Bristol, City of
£25an hour

About £350 a week for two one-hour visits a day

Live-in care £1,738 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £70 a week less, £3,640 over a year

Live-in care near Bristol, City of typically £1,120 a week.

See carers near Bristol
38 live-in carers on PrimeCarers within about an hour of Bristol, City of

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Hazelcare Head Office

Hazelcare Head Office is a home care agency based in Bristol, in the Bristol, City of council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It We Cover the following areas Our Areas Regulated by Care Quality Commission England Bristol - North Somerset Somerset - Bath and North East Somerset - Wiltshire - South Gloucestshire - Hounslow - Hertfordshire Regulated by Care Inspectorate in Scotland Scotland Glasgow - Edinburgh Regulated by Care Inspectorate Wales Wales Cardiff - Newport. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. Its website lists hourly visits, live-in care and 24-hour care. It is run by Hazelcare. The agency has been registered since April 2019.

At its latest inspection, published September 2026, the CQC rated Hazelcare Head Office Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Hazelcare Head Office has not published its rates and has not yet told us what they are. Home care agencies in Bristol, City of with a rate on record typically charge about £25 an hour and £1,738 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: free assessment. Details like these come from the agency's own website and change, so confirm them when you call.

There are 87 registered home care agencies in Bristol, City of. Others working the same area include Caring Comes 1st Ltd, Home Instead Bristol East and New Key Bristol, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • 24-hour care

Experience with

  • Learning disability
  • Mental health
  • Physical disability
  • Complex clinical care

How they work

  • Free assessment

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities
  • Supported living

Postcode districts covered

AL1, AL10, AL2, AL3, AL4, AL5, AL6, AL7, AL8, BA1, BA11, BA12, BA13, BA14, BA15, BA2, BA20, BA21, BA22, BA3, BA4, BA5, BA6, BA7, BA9, BS10, BS11, BS13, BS14, BS15, BS16, BS20, BS21, BS22, BS23, BS24, BS25, BS27, BS3, BS30, BS31, BS32, BS34, BS35, BS36, BS37, BS39, BS4, BS48, BS49, BS5, BS6, BS7, BS9, CM21, CM23, EN11, EN6, EN8, HA6, HP1, HP2, HP23, HP3, HP4, PO30, SG1, SG12, SG13, SG14, SG2, SG3, SG4, SG5, SG6, SG7, SG8, SG9, SN10, SN11, SN12, SN13, SN14, SN15, SN4, SN5, SN8, SN9, SP1, SP2, SP4, SP5, TA1, TA10, TA19, TA2, TA20, TA21, TA24, TA3, TA4, TA6, TA8, TF10, TW13, TW14, TW3, TW4, TW5, TW7, WD17, WD18, WD19, WD23, WD24, WD25, WD3, WD4, WD6, WD7

Read from the agency's website; ring to check yours.

Registration

Registered with CQC
April 2019
Latest CQC rating
Requires improvement (September 2026)
Council area
Bristol, City of
Office town
Bristol
Read the full CQC inspection report

Rates

Hazelcare Head Office has not published its rates and has not yet told us what they are. Home care agencies in Bristol, City of typically charge about £25 an hour and £1,738 a week for live-in care. Carers on PrimeCarers show their rate on their profile: £18 to £25 an hour for visits.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Hazelcare Head Office

How much does Hazelcare Head Office charge an hour?

Hazelcare Head Office has not published its rates. Home care agencies in Bristol, City of typically charge about £25 an hour and £1,738 a week for live-in care. Ask the agency for a written price list.

Does Hazelcare Head Office offer live-in care?

Yes, Hazelcare Head Office lists live-in care among its services, but has not published a weekly price. Agencies in England usually charge £1,200 to £1,750 a week.

What is the CQC rating for Hazelcare Head Office?

The Care Quality Commission rated Hazelcare Head Office Requires improvement in September 2026. The full inspection report is on the CQC website.

Which areas does Hazelcare Head Office cover?

Hazelcare Head Office We Cover the following areas Our Areas Regulated by Care Quality Commission England Bristol - North Somerset Somerset - Bath and North East Somerset - Wiltshire - South Gloucestshire - Hounslow - Hertfordshire Regulated by Care Inspectorate in Scotland Scotland Glasgow - Edinburgh Regulated by Care Inspectorate Wales Wales Cardiff - Newport. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Hazelcare Head Office care for people with dementia?

Yes. Hazelcare Head Office is registered with the CQC to care for people living with dementia.

Caring Comes 1st Ltd, Bristol

Caring Comes 1st Ltd

Bristol, BS15 · Covers this postcode
CQC: Good
Live-inDementiaEnd of lifeEmploys carersCaring Comes 1st
Rates not published
Area typical £25 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Bristol

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

38 live-in carers on PrimeCarers within about an hour of Bristol, City of
Hourly visits
£18 to £25an hour
Live-in typically £1,120 a week

Home Instead Bristol East

Bristol, BS15 · Covers this postcode
CQC: Good
Live-inDementiaEnd of lifeEmploys carersHome Instead
Live-in care
£1,350 to £2,000 a week
Live-in £1,350 to £2,000 a week
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
New Key Bristol, Bristol

New Key Bristol

Bristol, BS16 · Covers this postcode
CQC: Good
Rates not published
Area typical £25 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour