Home Not Hospital Southwest

Home Not Hospital Southwest is a home care agency based in St Austell, in the Cornwall council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its St Austell office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults and people with a learning disability or autism. It is part of Home not Hospital, which has 3 branches in England. The agency has been registered since January 2022.

Home Not Hospital Southwest has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Home Not Hospital Southwest has not published its rates and we are still collecting figures for Cornwall. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 111 registered home care agencies in Cornwall. Others working the same area include Helping Hands Truro, Ourway Care Ltd and Promoting Independence South West. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.