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CQC: Requires improvement

Hillview Care Services Limited

Office: 13 Soundwell Road, Bristol, BS16 4QG

Most likely works within about 9 miles of its Bristol office, which is our estimate rather than something the agency has told us.

Home care agency · Hillview Care Services

Hourly rate
£26
an hour, reported by the agency, September 2026
Live-in care
£1,300
a week, September 2026
CQC rating
Requires improvement
February 2022
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Hillview Care Services Limited's reported rate
£26an hour

About £364 a week for two one-hour visits a day

Live-in care £1,300 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £84 a week less, £4,368 over a year

Live-in care near South Gloucestershire typically £1,130 a week.

See carers near Bristol
37 live-in carers on PrimeCarers within about an hour of South Gloucestershire

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Hillview Care Services Limited

Hillview Care Services Limited is a home care agency based in Bristol, in the South Gloucestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Bristol office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. Its website lists live-in care. It is run by Hillview Care Services. The agency has been registered since March 2019.

At its latest inspection, published February 2022, the CQC rated Hillview Care Services Limited Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Hillview Care Services Limited has told us it charges £26 an hour for hourly visits, a figure reported to us by the agency, so treat it as a guide rather than a quote, in September 2026. Two visits a day of an hour each comes to about £364 a week. Live-in care is £1,300 a week. That is about 7% below the typical hourly rate in South Gloucestershire of £28.

On how it works, the agency says: bank holidays cost more. Details like these come from the agency's own website and change, so confirm them when you call.

There are 78 registered home care agencies in South Gloucestershire. Others working the same area include New Key Bristol, Alimo Care Ltd and Hazelcare Head Office, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Live-in care

Money

  • Bank holidays cost more

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Physical disabilities
  • Sensory impairment

Registration

Registered with CQC
March 2019
Latest CQC rating
Requires improvement (February 2022)
Office town
Bristol
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Hourly visits
£26 an hour
as of September 2026
Reported by the agency
“Our hourly rate is £26 on weekdays and weekends”
Live-in care
£1,300 a week
as of September 2026
Reported by the agency
“We also offer live-in care, which is £1,300 per week”

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near South Gloucestershire is typically £1,130 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Hillview Care Services Limited

How much does Hillview Care Services Limited charge an hour?

Hillview Care Services Limited charges £26 an hour for hourly visits (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Hillview Care Services Limited offer live-in care?

Yes. Hillview Care Services Limited charges £1,300 a week for live-in care (as of September 2026).

What is the CQC rating for Hillview Care Services Limited?

The Care Quality Commission rated Hillview Care Services Limited Requires improvement in February 2022. The full inspection report is on the CQC website.

Which areas does Hillview Care Services Limited cover?

Hillview Care Services Limited most likely works within about 9 miles of its Bristol office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Hillview Care Services Limited care for people with dementia?

Yes. Hillview Care Services Limited is registered with the CQC to care for people living with dementia.

New Key Bristol, Bristol

New Key Bristol

Bristol, BS16 · Covers this postcode
CQC: Good
Rates not published
Area typical £28 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Bristol

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

37 live-in carers on PrimeCarers within about an hour of South Gloucestershire
Hourly visits
£18 to £25an hour
Live-in typically £1,130 a week

Alimo Care Ltd

Bristol, BS16 · Covers this postcode
CQC: Good
Live-inDementiaEnd of life30 min visitsEmploys carersAliMo Care
Rates not published
Area typical £28 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

Hazelcare Head Office

Bristol, BS15 · Covers this postcode
CQC: Requires improvement
Live-inDementiaHazelcare
Rates not published
Area typical £28 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour