Hilltop House (Domiciliary Care)

Hilltop House (Domiciliary Care) is a home care agency based in Bury St Edmunds, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Bury St Edmunds office, which is our estimate rather than something the agency has told us. It is registered to care for younger adults and people with a physical disability. It is part of Sanctuary Care, which has 11 branches in England. The agency has been registered since July 2014.

At its latest inspection, published April 2020, the CQC rated Hilltop House (Domiciliary Care) Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Hilltop House (Domiciliary Care) has not published its rates and we are still collecting figures for Suffolk. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 198 registered home care agencies in Suffolk. Others working the same area include Lots of Care Ltd, Oxlip House and St Edmunds Care. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.