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CQC: Not yet rated

Main Office

Office: Office B, 2nd Floor, 9 Guildhall Street, Bury St Edmunds, IP33 1PR

Covers Bury St Edmunds, Suffolk.

Home care agency · Assured Optimal Care

Photo from Main Office
From the agency's website
Hourly rate
from £24.74
an hour, published by the agency, September 2026
Live-in care
Offered
price not published
CQC rating
Not yet rated
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Main Office's stated rate
£24.74an hour

About £346 a week for two one-hour visits a day

Live-in care £1,475 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £66 a week less, £3,451 over a year

Live-in care near Suffolk typically £1,120 a week.

See carers near Bury St Edmunds
22 live-in carers on PrimeCarers within about an hour of Suffolk

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Main Office

Main Office is a home care agency based in Bury St Edmunds, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Covers Bury St Edmunds, Suffolk. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. Its website lists hourly visits, live-in care, sleeping nights, waking nights and respite care. It is part of Assured Optimal Care, which has 2 branches in England. The agency has been registered since September 2023.

Main Office has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Main Office charges from £24.74 an hour for hourly visits, a figure published on the agency's own website in September 2026. Two visits a day of an hour each comes to about £346 a week. That is about 18% below the typical hourly rate in Suffolk of £30.

There are 198 registered home care agencies in Suffolk. Others working the same area include Home Instead Bury St Edmunds, Multi-Care Community Services Suffolk Ltd and Mencap - West Suffolk Domiciliary Care Agency, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • Sleeping nights
  • Waking nights
  • Respite care
  • Hospital discharge
  • End of life care

Experience with

  • Dementia
  • Parkinson's
  • Stroke recovery
  • Multiple sclerosis
  • Learning disability
  • Mental health
  • Physical disability
  • Complex clinical care
  • Nurse-led

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Physical disabilities

Postcode districts covered

CB8, CB9, CO10, CO6, IP1, IP11, IP12, IP13, IP14, IP15, IP16, IP17, IP18, IP19, IP2, IP21, IP23, IP27, IP28, IP29, IP3, IP31, IP32, IP33, IP4, IP5, IP6, IP7, IP8, IP9, NR32, NR33, NR34, NR35

Read from the agency's website; ring to check yours.

Registration

Registered name
Assured Optimal Care - Main Office
Registered with CQC
September 2023
Latest CQC rating
Not yet rated
Council area
Suffolk
Office town
Bury St Edmunds
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Hourly visits
from £24.74 an hour
as of September 2026
From the agency's website
“Standard hourly rate starts from £24.74”
View on Main Office’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Suffolk is typically £1,120 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Main Office

How much does Main Office charge an hour?

Main Office charges from £24.74 an hour for hourly visits (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Main Office offer live-in care?

Yes, Main Office lists live-in care among its services, but has not published a weekly price. Agencies in England usually charge £1,200 to £1,750 a week.

What is the CQC rating for Main Office?

Main Office has not yet been rated by the CQC. New agencies are usually inspected within their first year or so.

Which areas does Main Office cover?

Main Office Covers Bury St Edmunds, Suffolk. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Main Office care for people with dementia?

Yes. Main Office is registered with the CQC to care for people living with dementia.

Other agencies covering Bury St Edmunds

Home Instead Bury St Edmunds

Bury St Edmunds, IP33 · Covers this postcode
CQC: Good
Live-inDementiaEnd of lifeEmploys carersBW Care
Live-in care
£1,350 to £2,000 a week
Live-in £1,350 to £2,000 a week
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Bury St Edmunds

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

22 live-in carers on PrimeCarers within about an hour of Suffolk
Hourly visits
£18 to £25an hour
Live-in typically £1,120 a week

See all 2 Assured Optimal Care branches