Helping Hands Truro

Helping Hands Truro is a home care agency based in St Austell, in the Cornwall council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its St Austell office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care, same-day start and hospital discharge. It is part of Midshires Care, which has 150 branches in England. The agency has been registered since January 2019.

At its latest inspection, published February 2020, the CQC rated Helping Hands Truro Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands Truro charges from £1,675 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is from £1,675 a week.

On how it works, the agency says: 30 minute visits, employs its carers, 24/7 on-call, care within 24 hours, free assessment, male or female carer on request and carers drive. Details like these come from the agency's own website and change, so confirm them when you call.

There are 111 registered home care agencies in Cornwall. Others working the same area include In Caring Hands, Forget-Me-Not-Homecare Services and Home Instead Mid Cornwall, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.