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CQC: Good

Helping Hands Ipswich

Office: Unit 1, Friars Courtyard, Princes Street, Ipswich, IP1 1RJ

Most likely works within about 6 miles of its Ipswich office, which is our estimate rather than something the agency has told us.

Home care agency · Midshires Care

Hourly rate
Not published
area typical £30
Live-in care
from £1,675
a week, September 2026
CQC rating
Good
November 2019
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in Suffolk
£30an hour

About £420 a week for two one-hour visits a day

Live-in care £1,675 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £140 a week less, £7,280 over a year

Live-in care near Suffolk typically £1,120 a week.

See carers near Ipswich
22 live-in carers on PrimeCarers within about an hour of Suffolk

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Helping Hands Ipswich

Helping Hands Ipswich is a home care agency based in Ipswich, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Ipswich office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with mental health needs. Its website lists hourly visits, live-in care, respite care, same-day start and hospital discharge. It is part of Midshires Care, which has 150 branches in England. The agency has been registered since August 2018.

At its latest inspection, published November 2019, the CQC rated Helping Hands Ipswich Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands Ipswich charges from £1,675 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is from £1,675 a week.

On how it works, the agency says: 30 minute visits, employs its carers, 24/7 on-call, free assessment, male or female carer on request, carers drive and happy with pets. Details like these come from the agency's own website and change, so confirm them when you call.

There are 198 registered home care agencies in Suffolk. Others working the same area include Hearts of Care Agency, Orwell East and Emily Bray House, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • Respite care
  • Same-day start
  • Hospital discharge

Experience with

  • Dementia
  • Parkinson's
  • Stroke recovery
  • Multiple sclerosis
  • Complex clinical care
  • Nurse-led

How they work

  • 30 minute visits
  • Employs its carers
  • 24/7 on-call
  • Free assessment
  • Male or female carer on request
  • Carers drive
  • Happy with pets

Money

  • Takes NHS Continuing Healthcare

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Mental health
  • Physical disabilities

Registration

Brand
Midshires Care Ltd
Registered with CQC
August 2018
Latest CQC rating
Good (November 2019)
Council area
Suffolk
Office town
Ipswich
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Live-in care
from £1,675 a week
as of September 2026
From the agency's website
“Starting from £1,675 a week, our live-in care”
View on Helping Hands Ipswich’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Suffolk is typically £1,120 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Helping Hands Ipswich

How much does Helping Hands Ipswich charge an hour?

Helping Hands Ipswich charges from £1,675 a week for live-in care (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Helping Hands Ipswich offer live-in care?

Yes. Helping Hands Ipswich charges from £1,675 a week for live-in care (as of September 2026).

What is the CQC rating for Helping Hands Ipswich?

The Care Quality Commission rated Helping Hands Ipswich Good in November 2019. The full inspection report is on the CQC website.

Which areas does Helping Hands Ipswich cover?

Helping Hands Ipswich most likely works within about 6 miles of its Ipswich office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Helping Hands Ipswich care for people with dementia?

Yes. Helping Hands Ipswich is registered with the CQC to care for people living with dementia.

Other agencies covering Ipswich

Hearts of Care Agency, Ipswich

Hearts of Care Agency

Ipswich, IP1 · Covers this postcode
CQC: Inadequate
Live-inDementiaEmploys carersHearts Of Care Agency
Rates not published
Area typical £30 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Ipswich

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

22 live-in carers on PrimeCarers within about an hour of Suffolk
Hourly visits
£18 to £25an hour
Live-in typically £1,120 a week

Orwell East

Ipswich, IP2 · Covers this postcode
CQC: Good
Rates not published
Area typical £30 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

Emily Bray House

Ipswich, IP4 · Covers this postcode
CQC: Good
Rates not published
Area typical £30 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 150 Midshires Care branches