Floating Support City

Floating Support City is a home care agency based in Norwich, in the Norfolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Covering the whole of Norfolk, we provide a range of support for adults with learning disabilities, young people in transition and those with dementia. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. Its website lists 24-hour care and younger adults. It is part of Independence Matters, which has 8 branches in England. The agency has been registered since January 2014.

At its latest inspection, published December 2019, the CQC rated Floating Support City Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Floating Support City has not published its rates and has not yet told us what they are. Home care agencies in Norfolk with a rate on record typically charge about £29.66 an hour and £1,488 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 175 registered home care agencies in Norfolk. Others working the same area include Mimarcare Ltd, Your Priority Healthcare Limited and Zera Healthcare Ltd, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.