B & H Care

B & H Care is a home care agency based in Ipswich, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Ipswich office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, 24-hour care, respite care and hospital discharge. The agency has been registered since September 2022.

At its latest inspection, published June 2023, the CQC rated B & H Care Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

B & H Care has not published its rates and has not yet told us what they are. Home care agencies in Suffolk with a rate on record typically charge about £30 an hour and £1,475 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 60 minute visits. Details like these come from the agency's own website and change, so confirm them when you call.

There are 198 registered home care agencies in Suffolk. Others working the same area include Hearts of Care Agency, Orwell East and Emily Bray House, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.