Alma Care (UK)

Alma Care (UK) is a home care agency based in Croydon, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Croydon office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists live-in care, 24-hour care, respite care, children's care and younger adults. It is run by Alma Care (). The agency has been registered since May 2012.

At its latest inspection, published April 2019, the CQC rated Alma Care (UK) Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Alma Care (UK) has not published its rates and has not yet told us what they are. Home care agencies in Croydon with a rate on record typically charge about £25 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, 24/7 on-call, carers drive, 12 years operating, takes direct payments and takes council-funded clients. Details like these come from the agency's own website and change, so confirm them when you call.

There are 138 registered home care agencies in Croydon. Others working the same area include Compact Care Solutions Ltd, Eleanor Healthcare Group Croydon Office and Novo Healthcare Limited, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.