Novo Healthcare Limited

Novo Healthcare Limited is a home care agency based in Croydon, registered with the Care Quality Commission to provide personal care to people in their own homes. It Novo Healthcare is a specialist domiciliary care provider and a temporary employment agency, which supplies care homes, hospitals and other healthcare clients in Berkshire, Buckinghamshire, Cambridgeshire, Cheshire, Croydon, Hampshire, Kent, London, Peterborough, Surrey, West Yorkshire and neighbouring counties. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists live-in care, 24-hour care, respite care, hospital discharge and end of life care. It is run by Novo Healthcare. The agency has been registered since November 2020.

Novo Healthcare Limited has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Novo Healthcare Limited has not published its rates and has not yet told us what they are. Home care agencies in Croydon with a rate on record typically charge about £25 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers and carers drive. Details like these come from the agency's own website and change, so confirm them when you call.

There are 138 registered home care agencies in Croydon. Others working the same area include Compact Care Solutions Ltd, Eleanor Healthcare Group Croydon Office and Supreme Care Services Limited, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.