YESUK Office

YESUK Office is a home care agency based in St Albans, in the Hertfordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its St Albans office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults and people with a physical disability. It is run by YESUK Care and Support Services. The agency has been registered since July 2016.

At its latest inspection, published February 2024, the CQC rated YESUK Office Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

YESUK Office has not published its rates and we are still collecting figures for Hertfordshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 318 registered home care agencies in Hertfordshire. Others working the same area include Plover Care Ltd, Medcom Personnel Ltd and Helping Hands Harpenden. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.