Hertfordshire

Hertfordshire is a home care agency based in St Albans, in the Hertfordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It You & I Care offers its highly sought-after home care services across multiple locations in the United Kingdom. Our locally managed branches are strategically situated in Essex, Surrey, and Hertfordshire, where we deliver unparalleled quality home care services. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care and companionship without personal care. It is part of You & I Care, which has 4 branches in England. The agency has been registered since October 2023.

Hertfordshire has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Hertfordshire has not published its rates and has not yet told us what they are. Home care agencies in Hertfordshire with a rate on record typically charge about £28.25 an hour and £1,475 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, 24/7 on-call, free assessment, takes direct payments, takes council-funded clients and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 318 registered home care agencies in Hertfordshire. Others working the same area include St Albans, STARLING HOMECARE (St Albans & Harpenden) and Main Office, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.