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CQC: Requires improvement

Xcel Homes Ltd

Office: Barking House, Farndon Road, Market Harborough, LE16 9NP

Most likely works within about 6 miles of its Market Harborough office, which is our estimate rather than something the agency has told us.

Home care agency · Xcel Homes

Hourly rate
Not published
Live-in care
CQC rating
Requires improvement
April 2026
Family reviews
None yet
be the first

About Xcel Homes Ltd

Xcel Homes Ltd is a home care agency based in Market Harborough, in the Leicestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Market Harborough office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is run by Xcel Homes. The agency has been registered since December 2021.

At its latest inspection, published April 2026, the CQC rated Xcel Homes Ltd Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Xcel Homes Ltd has not published its rates and we are still collecting figures for Leicestershire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 159 registered home care agencies in Leicestershire. Others working the same area include TLR Healthcare, Freedom Support and Home Instead Market Harborough. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities

Registration

Registered with CQC
December 2021
Latest CQC rating
Requires improvement (April 2026)
Council area
Leicestershire
Read the full CQC inspection report

Rates

Xcel Homes Ltd has not published its rates and has not yet told us what they are.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Xcel Homes Ltd

How much does Xcel Homes Ltd charge an hour?

Xcel Homes Ltd has not published its rates. Across England home care agencies usually charge £26 to £36 an hour. Ask the agency for a written price list.

Does Xcel Homes Ltd offer live-in care?

Xcel Homes Ltd does not list live-in care on its website as far as we can see. If you need live-in care, filter the Leicestershire listing for agencies that offer it.

What is the CQC rating for Xcel Homes Ltd?

The Care Quality Commission rated Xcel Homes Ltd Requires improvement in April 2026. The full inspection report is on the CQC website.

Which areas does Xcel Homes Ltd cover?

Xcel Homes Ltd most likely works within about 6 miles of its Market Harborough office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Xcel Homes Ltd care for people with dementia?

Yes. Xcel Homes Ltd is registered with the CQC to care for people living with dementia.

Other agencies covering Market Harborough