New Horizon Care

New Horizon Care is a home care agency based in Market Harborough, in the Leicestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Covering Leicestershire, Northamptonshire, & Rutland. Its website lists hourly visits, live-in care, sleeping nights, waking nights and 24-hour care. It is run by New Horizons Care. The agency has been registered since October 2011.

At its latest inspection, published March 2026, the CQC rated New Horizon Care Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

New Horizon Care has not published its rates and has not yet told us what they are. Home care agencies in Leicestershire with a rate on record typically charge about £29.03 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 24/7 on-call, care within 24 hours, free assessment and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 159 registered home care agencies in Leicestershire. Others working the same area include Helpful Home Care LTD, First 2 Care Service Ltd and Elevate services, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.