Willow Home Care Ltd

Willow Home Care Ltd is a home care agency based in Shrewsbury, in the Shropshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Shrewsbury office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. It is run by Willow Home Care. The agency has been registered since March 2026.

At its latest inspection, published September 2026, the CQC rated Willow Home Care Ltd Inadequate, which means the CQC found the service performing badly and has taken enforcement action. Ratings can change after a new inspection, so read the CQC report before you decide.

Willow Home Care Ltd has not published its rates and has not yet told us what they are. Home care agencies in Shropshire with a rate on record typically charge about £30 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 81 registered home care agencies in Shropshire. Others working the same area include Brookland House, Home Instead, Shrewsbury, Oswestry and Wem and Positive Steps Shropshire Limited, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.