Home Instead, Shrewsbury, Oswestry and Wem

Home Instead, Shrewsbury, Oswestry and Wem is a home care agency based in Shrewsbury, in the Shropshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Shrewsbury office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. It is part of Home Instead, which has 145 branches in England. The agency has been registered since March 2016.

At its latest inspection, published February 2020, the CQC rated Home Instead, Shrewsbury, Oswestry and Wem Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Instead, Shrewsbury, Oswestry and Wem has not published its rates and we are still collecting figures for Shropshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 81 registered home care agencies in Shropshire. Others working the same area include Shropshire and Warwickshire Community Short Breaks, YourLife (Shrewsbury) and Shropshire Care in the Community. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.