Wellbeing Care Support Services

Wellbeing Care Support Services is a home care agency based in Lowestoft, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Lowestoft office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a learning disability or autism. It is run by Wellbeing Care. The agency has been registered since June 2012.

At its latest inspection, published July 2021, the CQC rated Wellbeing Care Support Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Wellbeing Care Support Services has not published its rates and has not yet told us what they are. Home care agencies in Suffolk with a rate on record typically charge about £30 an hour and £1,475 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 198 registered home care agencies in Suffolk. Others working the same area include Heritage Care At Home Ltd (HCH), 124 Denmark Road and Levington Court, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.