Heritage Care At Home Ltd (HCH)

Heritage Care At Home Ltd (HCH) is a home care agency based in Lowestoft, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Suffolk Home Care Services – An Award Winning Company. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. Its website lists hourly visits, end of life care and companionship without personal care. It is run by Heritage Care At Home. The agency has been registered since February 2016.

At its latest inspection, published February 2020, the CQC rated Heritage Care At Home Ltd (HCH) Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Heritage Care At Home Ltd (HCH) has not published its rates and has not yet told us what they are. Home care agencies in Suffolk with a rate on record typically charge about £30 an hour and £1,475 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers and carers drive. Details like these come from the agency's own website and change, so confirm them when you call.

There are 198 registered home care agencies in Suffolk. Others working the same area include Levington Court, 124 Denmark Road and Hales Group Ltd Waveney, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.