Waveney Home First

Waveney Home First is a home care agency based in Lowestoft, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Lowestoft office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Suffolk County Council, which has 3 branches in England. The agency has been registered since August 2016.

At its latest inspection, published February 2018, the CQC rated Waveney Home First Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Waveney Home First has not published its rates and we are still collecting figures for Suffolk. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 198 registered home care agencies in Suffolk. Others working the same area include Hales Group Ltd Waveney, Anchor Homecare Ltd and Kingsley Home Care Services Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.