Waterwell Care Ltd

Waterwell Care Ltd is a home care agency based in Telford, in the Telford and Wrekin council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Telford office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults and people with mental health needs. Its website lists hourly visits, live-in care, sleeping nights, 24-hour care and companionship without personal care. It is run by Waterwell Care. The agency has been registered since August 2023.

Waterwell Care Ltd has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Waterwell Care Ltd has not published its rates and we are still collecting figures for Telford and Wrekin. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 61 registered home care agencies in Telford and Wrekin. Others working the same area include Helping Hands DCS, Ideal Home Care and Supreme Homecare Limited, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.