Helping Hands DCS

Helping Hands DCS is a home care agency based in Telford, in the Telford and Wrekin council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Helping Hands DCS has built a fantastic reputation in Telford and surrounding areas by providing excellent person centred care services. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. Its website lists hourly visits. It is run by Helping Hands Domiciliary Care Services. The agency has been registered since August 2015.

At its latest inspection, published November 2017, the CQC rated Helping Hands DCS Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands DCS has not published its rates and we are still collecting figures for Telford and Wrekin. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

On how it works, the agency says: employs its carers, 10 years operating, takes council-funded clients and takes nhs continuing healthcare. Details like these come from the agency's own website and change, so confirm them when you call.

There are 61 registered home care agencies in Telford and Wrekin. Others working the same area include Ideal Home Care, Supreme Homecare Limited and Enliva Homecare (Telford and South Staffs), 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.