Voyage (DCA) Complex Community Care Norfolk

Voyage (DCA) Complex Community Care Norfolk is a home care agency based in Lowestoft, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Lowestoft office, which is our estimate rather than something the agency has told us. It is registered to care for younger adults, people with a learning disability or autism and people with mental health needs. It is part of Voyage, which has 37 branches in England. The agency has been registered since June 2024.

Voyage (DCA) Complex Community Care Norfolk has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Voyage (DCA) Complex Community Care Norfolk has not published its rates and we are still collecting figures for Suffolk. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 198 registered home care agencies in Suffolk. Others working the same area include Kingsley Home Care Services Limited, Hales Group Ltd Waveney and Waveney Home First. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.